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Remove a user from Unsuitable User list

Learn how to remove someone from your Unsuitable User list, so their email is no longer flagged when they reapply.

Written by Cristiana Ghinea

If a user has been added to the Unsuitable User list and you want to allow them to reapply, you can remove their record.

To remove a user from the Unsuitable User list:

  1. Click Settings.

  2. Under the Database Management heading, click Unsuitable users.

  3. Find the user you want to remove.

  4. Click Actions.

  5. Click Delete.

The user’s email address will no longer be flagged if they apply again.

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